The Certified Hospitality Supervisor CHS® is the most prestigious certification available to a hospitality supervisor. It is part of an elite group of hospitality professionals. A modular program, covering all knowledge and skills you need to distinguish a successful manager.
Supervisors will gain the know-how to communicate effectively, motivate their employees, resolve workplace conflicts, and gain respect, trust and support from people work for them
The CHS®designation provides recognition for these skills. It is recognized worldwide, and is the highest acknowledgment of professionalism for supervisors in the hospitality industry
Topics
- You as a Supervisor
- Conducting Orientation and Training
- Leadership
- Handling Problems and Conflicts
- Motivation and Team Building
- Staffing and Scheduling
- Improving Employee Performance
- Effective Communication
- Time Management