Housekeeping is critical to the success of today’s hospitality operations. Being a Housekeeper, shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area. This course has been completely revised reflecting the extensive changes in the hotel industry.

Program objectives:

  • Developing Managerial skills and organization of the Department
  • The development of energy and environmental awareness management responsibility.
  • Be able to manage and properly guide the Human Resources
  • Be able to prepare budgets and control costs.
  • Effective management of Laundry of linen and all consumables.
  • Ensuring quality services as the final product, by controling rooms and special cleaning areas.
  • Be able to assign work for effective performance at work.

 

Managing Housekeeping OperationsTopics:

  • The role of Housekeeping in Hospitality Operations
  • Environmental and Energy Management
  • Planning and Organizing the H/K Department
  • Housekeeping Human Recourse Issues
  • Managing Inventories
  • Controlling Expenses
  • Managing an On-Premises Laundry
  • Guestroom Cleaning , Public Area and Other Types
  • Ceilings, Walls, Furniture, and Fixtures
  • Beds, Linens, and Uniforms
Housekeeping- Supervisor

Program Academic Coordinator:

  • Dr. Eleni Asprogenous Tourismologist/ Trainer
  • Mr. Eugenios Savva Hospitality Trainer

Guest Speakers: