It aims to help participants acquire specific knowledge and develop Managerial skills in planning, organizing, implementing and controlling the production process. The goal is also to develop a beverage business based on research to identify successful businesses. The program focuses on management and leadership practices, including the importance of human relations, recruitment techniques, training, motivation and performance evaluation.
It also includes a chapter on sales and marketing of both food and beverages, as well as up-sales through technology, design and unique service
Participants: Heads or Supervisors in F & B Departments, Owners and Managers of Restaurant and Bars
Instructors: Distinguished trainers and Guest speakers, the Advisory Guidance of Certified Trainers (CHT) AH& LEl