Managing Beverage Operations

The course:

It aims to help participants acquire specific knowledge and develop Managerial skills in planning, organizing, implementing and controlling the production process. The goal is also to develop a beverage business based on research to identify successful businesses. The program focuses on management and leadership practices, including the importance of human relations, recruitment techniques, training, motivation and performance evaluation.

It also includes a chapter on sales and marketing of both food and beverages, as well as up-sales through technology, design and unique service

 

Participants: Heads or Supervisors in F & B  Departments, Owners and Managers of Restaurant and Bars

Instructors: Distinguished trainers and Guest speakers, the Advisory Guidance of Certified Trainers (CHT) AH& LEl

Topics:

  • Trends Affecting Bars
  • The Basics of Beverage Service
  • Beverage Service Responsibilities
  • Serving Alcohol With Care/CARE exam
  • Leadership and Supervision
  • Bar Operations
  • Bar Marketing and Sales
  • Beer
  • Spirits
  • Wine Fundamentals
  • Wines of France, Italy, Greece, Cyprus and other Countries