Managing Housekeeping Operations

The course:

This course, aims to help participants develop Management skills in planning, organizing, implementing and controlling the whole Housekeeping process.

Been a Housekeeper, shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.

The program focuses on management and leadership practices, including Environmental Management, the importance of human relations, recruitment technics, training, motivation and performance evaluation.

This course is ideal, completed, reflecting the extensive changes in the hotel industry.



  • The role of Housekeeping in Hospitality Operations
  • Environmental and Energy Management
  • Planning and Organizing the H/K Department
  • Housekeeping Human Recourse Issues
  • Managing Inventories
  • Controlling Expenses
  • Managing an On-Premises Laundry
  • Guestroom Cleaning , Public Area and Other Types
  • Ceilings, Walls, Furniture, and Fixtures
  • Beds, Linens, and Uniforms