Certified Barista 2-Day Course

Certified Barista Become a Professional Barista! Whether you’re an aspiring barista aiming to turn your passion into a career or a coffee lover keen to discover the secrets behind coffee, our intensive two-day Barista Certified Course is tailored exclusively for you. This course is designed to introduce fundamental barista skills to those with no previous experience in…

Barista Basics In-house

Barista Basics A program that addresses the basic coffee making skills of all catering professionals! Coffee is the most popular beverage. All restaurants, bars and hotels serve coffee. And since there is not always a specialized barista, there is a need to train the wider Team of restaurants and bar employees, in the basic knowledge…

Sustainable Tourism Development

Sustainable Tourism Development FULLY SUBSIDIZED BY HRDA Sustainable Tourism Development -Criteria for Certification The new trends for the upcoming years in tourism, according to recent studies, will be: An ever-increasing trend for individual trips – Search and development of alternative forms of tourism – Decreasing average age of tourists – Prioritizing health, safety but also…

Managing Hospitality Human Resources

HR Management in Hospitality Hospitality is a people industry, and HR Management is a crucial function in any modern Hospitality business. When it comes to a Hotel unit, where personnel’s skills and behavior defines the quality of the offered services, it is particularly important to have effectively trained Managers and Supervisors. This program aims to…

Developing Corporate Culture

Developing Corporate Culture In modern management, in order to achieve your goal and objectives, the background that defines Corporate Culture must be created and cultivated.  In order to achieve this goal, it is essential for all employees to feel that they are important, something that will make them feel part of the Organization. In turn,…

Developing a Performance Appraisal System

Developing a Performance Appraisal System “You can administer only what you can measure,” said the famous Peter Drucker, and it precisely applies in the case of Human Resources. Staff assessment, when performed systematically and fairly, not only allows the Management to control and improve, but mainly acts as a motivational tool for employees, who know…

Interviewing Techniques

Interviewing Techniques “We recruit for attitude and train for skills”. This principle of HR management reveals how important and how complex staffing can be to companies. Individuals who are charged with the responsibility of interviewing candidates whether in an organized HR department, or in a small business, should know and understand in depth the dynamics…

Development Management & Supervisory Skills

Development Management & Supervisory Skills From newly appointed managers to those who have been in harness for a while, good management skills are essential for  success. Employees development to supervisory/ managerial positions through internal promotion is a practice that distinguishes successful businesses and brings out their philosophy as employers. Too often good people start off…

Industrial Relations & Labor Law

Industrial Relations & Labor Law SeminarESSENTIAL INSIGHTS INTO THE CYPRUS EMPLOYMENT SYSTEM The Seminar is an essential program for all employers and management teams. It offers insights into your organization’s legal obligations towards its employees and helps you interpret relevant employment legislation correctly in order to ensure your company runs smoothly and your employees are…

Certified Spa Supervisor (CSS)

Certified Spa Supervisor (CSS) The Certified Spa Supervisor (CSS) program is a certification for spa supervisors and managers. The certification program was developed by AH&LEI, (the American Hotel & Lodging Educational Institute) in partnership with  the International SPA Association (ISPA) to provide education and resources for spa supervisors who may be new to their positions or…