The Certified Spa Supervisor (CSS) program is a certification for spa supervisors and managers.
The certification program was developed by the International SPA Association (ISPA) in partnership with AH&LEI, (the American Hotel & Lodging Educational Institute) to provide education and resources for spa supervisors who may be new to their positions or those who are seeking additional education and recognition
The CSS designation, a hallmark within the spa industry, signifies an understanding of basic supervisory skills and indicates a deep commitment and belief that continued education is fundamentally important in professional growth.
- You as a Supervisor
- Conducting Orientation and Training
- Handling Problems and Conflicts
- Motivation and Team Building
- Staffing and Scheduling
- Improving Employee Performance
- Effective Communication
- Time Management
Program includes: Exam; Certificate and Lapel Pin upon successful completion of the Exam.
The CSS designation may be used on letterhead, business cards, and other writings.