Industrial Relations & Labor Cost

Εργασιακές σχέσεις και Εργατικό κόστος Ένα ουσιώδες πρόγραμμα για το Εργασιακό Σύστημα στην Κύπρο. Το πρόγραμμα στοχεύει να βοηθήσει τα Διοικητικά στελέχη να γνωρίζουν τις υποχρεώσεις της επιχείρησής τους, να ερμηνεύουν με σύνεση τις νομοθεσίες, ώστε μακροπρόθεσμα να μπορούν να εργάζονται προς όφελος τόσο των υπαλλήλων τους όσο και της επιχείρησης. Το πρόγραμμα ερμηνευει βασικούς…

Russian for Hospitality Professionals

Russian for Hospitality ProfessionalsDuration: 30 HoursInitial Cost: € 450 +VAT (€85.50)After Subsity: € 90 +VAT (€85.50)Hours: 09:00 – 12:00Location: Limassol As Russian market is  claiming a sizable share in Tourism, the ability by Hospitality employees to communicate verbally is  a necessity. The program focuses on the daily communicative situations in real circumstances in the Hotel,…

Foreign Language for Business

Foreign Language for Business Our Language Training Courses for Business include the content you really need, such as industry-specific terminology. They are designed to give you the skills needed to converse with your customers and colleagues in the language of your choice. As global competition increases, organizations can no longer rely on English as the…

Promoting Sales & Up-Selling

Promoting Sales & Up-Selling Upselling is a common strategy for business to boost their profits. By training your staff in ways to sell more, you can help improve business. Up selling is more than sales; it requires perception, knowledge and discretion. At its best, up selling can look less like sales and more like customer…

Customer Service & Handling Complaints

Customer Service & Handling Complaints The “moment of truth” for every company is the time of service, where the customer is in front of the service provider and satisfaction is considered. Excellent customer service means understanding customers’ needs and offering services that exceed their expectations. The program is designed to fully support the work of…

Certified Front desk representative

Front desk representative This program aims to help individuals engaged in reception tasks to realize the importance of their role, develop themselves to the fullest extent of their potential, and acquire a professional status. The Front Desk Representative certification recognizes the skills and knowledge needed to succeed as a professional in a front-line position. The certification is…