Aldiana Hotel Cyprus, located in the Alaminos area near Larnaca, has been certified as “Gold Guest Service Property”, according to the World largest Organization for Education and Certification, AH & LEI (American Hotel & Lodging Educational Institute). With this distinction, Aldiana Hotel becomes the first hotel in Cyprus to be certified with the highest Tourist Title…
Μια από τις μεγαλύτερες προκλήσεις των ανθρώπων, είναι η αντιμετώπιση προβλημάτων και δύσκολών καταστάσεων. Από την εμπειρία μου μάλιστα στην επαγγελματική εκπαίδευση, το πρώτο σε ζήτηση πρόγραμμα εκπαίδευσης, είναι η «εξυπηρέτηση πελατών και χειρισμός παραπόνων». Ένα ανέκδοτο, ( ο κρίκκος ή γρύλος) το οποίο θα σας διηγηθώ, είναι βασικά η αφορμή του συλλογισμού μου. Λόγω…
After the accession of my country (Cyprus) to the European Union, a huge number of EU citizens have been integrated in the local workforce, most of them in the tourism industry. It was not “bad”, I’d say it was inevitable, due to staff shortage, especially in high season, as well as the weakness of the…
I was recently invited to a great event at the St. Raphael hotel for the celebration ceremony of the 30 years of existence. It was a great fest, with all employees and associates invited to celebrate together with the proud Shammas family. It took place at the huge and beautiful gardens of the Resort, a place…
On the 29th of August, 2016, Cyprus Hospitality Educational Institute (CHEI) celebrated the launching of Hospitality Certification programs of the American Hotel and Lodging Educational Institute (AH&LEI). AH&LEI, founded in 1953, is the world’s largest developer of training and development solutions for the hospitality industry. CHEI, managed by Mr. Polys Polykarpou, partnered with AH&LEI on…
An other success story! Housekeeping Management of GrandResort, a 5 star hotel in Limassol has managed to train and certify 2/3 of Housekeeping staff at the beginning of pick Season. Other members will be trained later this year. During the ceremony, General Manager Mr. Hadjicostis proudly refereed to the new appearance of the Department, the…
Η επαγγελματική εκπαίδευση αναφέρεται στην απόκτηση ή ανάπτυξη γνώσεων, δεξιοτήτων και ικανοτήτων καθώς και στάσης ή συμπεριφοράς στο εργασιακό περιβάλλον. Οι Διευθυντές των Εταιρειών ή οργανισμών που έχουν ολοκληρωμένη εικόνα στη Διοίκηση Επιχειρήσεων, και μέσα στα πλαίσια εφαρμογής των διάφορων Διοικητικών λειτουργειών, αφιερώνουν ένα σημαντικό μέρος του Εργασιακού τους χρόνου στη Διοίκηση Ανθρώπινου Δυναμικού. Το…
Cyprus Hospitality Educational Institute (CHEI), in cooperation with Cyprus Chefs Association have organized some training sessions for Hospitality Supervisors. The initiative of the Chef’s association, was a part of the goals set from the committee, the developing of Supervisory skills among professionals. The program chosen was “Certified Hospitality Supervisor (CHS®)” the most complete, modern and recognized…
Curium Palace hotel in Limassol, was filled with beauty and elegance. After a not so easy program, designed by American Hotel & Lodging Educational Institute (AH&LEI), in corporation with the International SPA Association (iSPA), 11 gorgeous candidates for the “Certified Spa Supervisor” have managed to enter the international elite of iSPA sociatey. The Cyprus Hospitality Educational Institute, wanting to…
After the completion of a training program in March and examinations trial a few weeks later there was an absolute success for the Adam’s Supervisory team. Dr. Charis Georgiou, the hotel Manager, gave to our Institute the opportunity to deliver the CHS program in the property. It was easier than what we expected, since there is an…