Sustainable Tourism Development FULLY SUBSIDIZED BY HRDA Sustainable Tourism Development -Criteria for Certification The new trends for the upcoming years in tourism, according to recent studies, will be: An ever-increasing trend for individual trips – Search and development of alternative forms of tourism – Decreasing average age of tourists – Prioritizing health, safety but also…
Welcome to the School of Front Office The Front Office Department is the center of any hotel or hospitality establishment. As the first and last touchpoint for guest interaction, it plays a vital role in ensuring guest satisfaction and the smooth running of a hospitality business. Front Office Management program, is aimed at established professionals…
Welcome to the School of Housekeeping The housekeeping department is at the core of any successful hospitality enterprise, playing a crucial role in ensuring a property runs smoothly and efficiently and guests enjoy a comfortable stay in an environment that is hygienic, pleasant, and welcoming. “Housekeeping Management” is an essential program offered by the “Housekeeping…
Sexual harassment at workplace Subsidized In-House seminar. A working environment where the corporate culture promotes the principles of equality, creates favourable framework conditions, beneficial for the employees and the business itself, preventing intolerable harassment behaviour. The effects of sexual harassment in the workplace are particularly important for the person who experiences it, the working relationships…
Inclusion of diversity at workplace Subsidized In-House seminar Equality, integration, and inclusion are now more essential than ever to the survival and effective operation of a business that employs a diverse workforce. The diversity of personnel in the labor market, urges supervisors to adapt and productively manage the individual characteristics of employees in order to…
Living the Corporate Culture The program aims to help the members of a Corporate Team, to receive the messages of the times and to differentiate their attitude from a simple team member to executives-representatives of a modern and healthy business; to learn how to create productive value in themselves and in business. The need to…
Team Building Improving Human Relations and Professional Behaviour! Teamwork is a prerequisite for efficient work. The smooth execution of tasks, the increase of productivity and the immediate solution of the challenges stem from a good and cooperative corporate climate. The goal of this program is to raise the awareness of trainees on the importance of…
HR Management in Hospitality Hospitality is a people industry, and HR Management is a crucial function in any modern Hospitality business. When it comes to a Hotel unit, where personnel’s skills and behavior defines the quality of the offered services, it is particularly important to have effectively trained Managers and Supervisors. This program aims to…
Για Διευθυντές εστιατορίων που έχουν επαναλειτουργήσει ή ετοιμάζονται να επαναλειτουργήσουν Ο σκοπός του Οδηγού είναι ακριβώς να σας παρέχει ένα πλαίσιο για βέλτιστες πρακτικές καθώς ανοίγετε ξανά. Αλλά όπως λέει και το ρητό, «ο διάβολος έχει πολλά ποδάρια». Κάθε εστιατόριο έχεις τις δικές του ιδιαιτερότητες και κάθε σενάριο ανοίγματος δεν μπορεί να ισχύει για όλες…
Για Ξενοδοχεία και Τμήματα Housekeeping που έχουν επαναλειτουργήσει ή ετοιμάζονται να επαναλειτουργήσουν Ο σκοπός του Οδηγού είναι να σας παρέχει ένα πλαίσιο για βέλτιστες πρακτικές καθώς ανοίγετε ξανά. Κάθε ξενοδοχείο, και κάθε Τμήμα Housekeeping δεν είναι το ίδιο και δεν θα ταυτίζεται με κάθε σενάριο ανοίγματος. Αναγνωρίζουμε ότι δεν έχουν όλοι πρόσβαση σε καθοδήγηση από…
