Guest service
in the principles of Cypriot Hospitality

    • Create enthusiastic customers by offering a unique experience of authentic Cypriot hospitality!
    • Give your business the opportunity to gain an advantage and stand out, in a competitive environment!

    For many years, the quality of the Cypriot tourism was based on the local hospitality culture. Following the accession of our country to the European Union, an exceptionally large percentage of European citizens have been integrated into the tourism industry.

    On the other hand, the new generation of Cypriots has not experienced the customs and culture of tradition as the older ones would like. For this to continue, all those involved in the tourism profession must receive basic education.

    The implementation of this training program aims to adapt all employees to the principles of the Cypriot hospitality industry and the emphasis we must place in the field of continuous improvement and innovation in our services.

    It is implemented within the company, for the staff of every tourist business.

    It can be subsidized by the Human Resources Development Authority.

What are the benefits for your business?

Perfectly trained employees that:

  • They will know about Cyprus, and will be able to refer to the history, culture and customs of the Cypriots.
  • They will know the principles of Cypriot hospitality and its importance in the tourism industry.
  • They will be able to apply the standards of Cypriot hospitality, as well as the hygiene procedures with discretion in order to maintain the feeling of security of the guests.
  • They will recognize the needs of the guests and will be able to ensure timely, safe and effective satisfaction.

The program can be adapted to the situation and individual requirements of your hotel unit.

Who should attend?

The program is addressed to all company staff.


Διάρκεια: 7 ώρες
Τοποθεσία: Εντός της επιχείρησης
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