Certified Hospitality Supervisor (CHS®)
The Certified Hospitality Supervisor CHS® is the most prestigious certification available to a hospitality supervisor. It is part of an elite group of hospitality professionals. A modular program, covering all knowledge and skills you need to distinguish a successful manager. Supervisors will gain the know-how to communicate effectively, motivate their employees, resolve workplace conflicts, and gain respect, trust and support from people work for them
Participants: The program is aimed at people in key positions, Department Heads, Supervisors in hotels, restaurants and generally in the tourism industry.
Successful candidates who complete the CHS program and pass the certification exam will receive a certification, lapel pin and global recognition for their accomplishment.
Topics
- You as a Supervisor
- Conducting Orientation and Training
- Leadership
- Handling Problems and Conflicts
- Motivation and Team Building
- Staffing and Scheduling
- Improving Employee Performance
- Effective Communication
- Time Management
Instructors
