Certified Spa Supervisor (CSS)
The program aims to help the waiters, acquire knowledge and skills to provide first rate service but also to develop servings kills, at a time that guests are more experienced and more demanding
The certification is supported by the “START” (Skills, Tasks, and Results Training) programs.
Successful candidates who complete the quickSTART program and pass the 30 multiple-choice Restaurant Server certification exam with a score of 70% or higher will receive a certificate, lapel pin and global recognition for their accomplishment.
All Training programs, can be delivered within the Hotel, in time convenience to the Company. They are fully subsidized by th Human Resources Authority of Cyprus (ANAD)
From time to time, our Training Center organizes Training workshops that participants from various Hotels can attend. Sessions, can be at our facilities, or at another city.
You can find all information about scheduled programs at our website- Training Calendar
- Professional standards personal appearance and property policies.
- Quality Guest Service and social media policy
- lost and found procedures, safety, emergencies, guests with disabilities
- Kitchen safety, Health & sanitary regulations
- Service preparation, terms & Food & Beverage equipment
- Anticipation of Guests needs
- The Restaurant Service sequence