Certified Spa Supervisor (CSS)
Duration: 45 Hours
Initial Cost: € 960 + VAT (€182.40)
After Subsity: € 195 + VAT (€182.40)
Hours: 09:00 - 16:00
Date: Late 2020
Location: Limassol CHEI
The Certified Spa Supervisor (CSS) program is a certification for spa supervisors and managers.
The certification program was developed by the International SPA Association (ISPA) in partnership with AH&LEI, (the American Hotel & Lodging Educational Institute) to provide education and resources for spa supervisors who may be new to their positions or those who are seeking additional education and recognition
The CSS designation, a hallmark within the spa industry, signifies an understanding of basic supervisory skills and indicates a deep commitment and belief that continued education is fundamentally important in professional growth.
Program includes: Exam; Certificate and Lapel Pin upon successful completion of the Exam.
Topics
- You as a Supervisor
- Conducting Orientation and Training
- Leadership
- Handling Problems and Conflicts
- Motivation and Team Building
- Staffing and Scheduling
- Improving Employee Performance
- Effective Communication
- Time Management
