Certified Spa Supervisor (CSS)

Duration: 45 Hours
Initial Cost: € 960 + VAT (€182.40)
After Subsity: € 195 + VAT (€182.40)
Hours: 09:00 - 16:00
Date: Late 2020
Location: Limassol CHEI

The Certified Spa Supervisor (CSS) program is a certification for spa supervisors and managers.

The certification program was developed by the International SPA Association (ISPA) in partnership with AH&LEI, (the American Hotel & Lodging Educational Institute) to provide education and resources for spa supervisors who may be new to their positions or those who are seeking additional education and recognition

The CSS designation, a hallmark within the spa industry, signifies an understanding of basic supervisory skills and indicates a deep commitment and belief that continued education is fundamentally important in professional growth.

Program includes: Exam; Certificate and Lapel Pin upon successful completion of the Exam.

Topics

  • You as a Supervisor
  • Conducting Orientation and Training
  • Leadership
  • Handling Problems and Conflicts
  • Motivation and Team Building
  • Staffing and Scheduling
  • Improving Employee Performance
  • Effective Communication
  • Time Management

Instructors