Promoting Sales & Up-Selling

Upselling is a common strategy for business to boost their profits. By training your staff in ways to sell more, you can help improve business. Up selling is more than sales; it requires perception, knowledge and discretion. At its best, up selling can look less like sales and more like customer service; effective techniques should be subtle enough to avoid annoying the customer or making them feel pestered.

Upon completion of the course, trainees will be able to determine the product and the appropriate time for additional sales, use a customer-cantered selling approach to provide value and manage the customer relationship on an ongoing basis.

Duration: 14 Hours
After Subsity:
Initial Cost: