A specialized organisation offering education and training in the hospitality field. The quality of service, the professional approach and the variety of sectors that it can serve make it an excellent choice for collaboration. Personally, as an ex instructor myself, I would highly recommend it.
A company with specific, clear directions, consists of professional, visionary executives. Perhaps the only company doing research and delivering “Custom-made” programs for specific, tangible and comprehensible results!
After the “C.H.S.” courses for hotel management team, they touched all hotels spectra giving aptly messages, directions, and constructive elements.
The feedback from colleagues in the hotel, in comparing with other companies in the past, makes us feel that cooperation with CHEI was successful.
I would like to congratulate all your trainers for the exceptional presentations of their seminars. Not only did your team excel at delivering the training to our staff, but were excellent role models who led by example.
Furthermore, the actual on-the-job training proved to be a huge success with our teams, as real life examples relating to their duties were viewed first hand.
Not forgetting the professionalism of the Housekeeping Trainer, whose training techniques, innovative suggestions and implementation ideas have benefited and developed our Housekeeping Supervisors immensely, we look forward to continuing our training with the Chambermaids with the same results.
“Where the professional managed to increase productivity and high quality standards!” Many Thanks to the professional Mr. Costas Constantinou from HRD Polykarpou Center for transmitting to our Restaurant and Bar teams in reaching a much higher level of professional services.
Looking to increase working knowledge and offer excellent service to our guests, we chose Polykarpou hrd, a well-established and reputable company. Our staff have not only enjoyed the sessions but have significantly improved way of thinking, their approach, awareness and how to handle challenging situations. I have no hesitation in recommending Polykarpou hrd for being an excellent choice”.
“In today’s highly competitive environment, where partner’s selection is paramount, you need reliable partners, right professionals, trustworthy and responsive people, if you want to differentiate from competition. It becomes more serious when is about your Human Resources underlying the overall success of the organization. So, we trusted and assigned part of this difficult role in Cyprus Hospitality Educational Institute (CHEI) and frankly WE HAVE not regretted it. Contrary day by day that our cooperation grows, as the results of education, especially the seminars via AH&LEI, had a positive and direct impact on the entire range of the hotel operations, especially about the levels of service and customer culture.
Mr. Polycarpou is an expert in labor relations and legislation. Best of all, is the support provided since as many times we needed him, responded immediately and accurately. We never had to reach out to various state departments for help.
With Polykarpou hrd, you have the whole package. That is, an advisor on industrial relations as well as assistance on how to set up procedures and maintenance of documents appropriately
As a group, with Supermarket owners as shareholders, we had several queries about the laws and many other issues related to our industry. We argued for each problem, perhaps because we are many and this resulted in a complicated situation. This, was fortunately solved by attending your seminar, which was not only helpful but also very informative. The analyses and clarifications you made, confirm that this is a very professional job, and not just a seminar which only aimed for economical profits it is certain that if someone collaborates with you, has a lot to gain.