Welcome to the School of Housekeeping

The housekeeping department is at the core of any successful hospitality enterprise, playing a crucial role in ensuring a property runs smoothly and efficiently and guests enjoy a comfortable stay in an environment that is hygienic, pleasant, and welcoming.

Polykarpou HRD offers two distinct programs in Housekeeping Management, aimed at both aspiring Housekeepers looking to enter the Hospitality Industry, as well as established professionals seeking to expand their skills and gain internationally recognized accreditations. Read on to find out more about the Housekeeping Academy Certification and the Housekeeping Management Specialization.

Housekeeping Academy (3 months Certification)


This in-line level training program is aimed at aspiring professionals who wish to gain a solid foundation of skills in the hospitality industry and gain the edge they need to work as a qualified Housekeeping professional.

As the first level of professional development, the Housekeeping Academy helps individuals develop the full extent of their potential, and acquire a professional certification. The program offers a combination of theoretical courses and practical exercises relating to the Housekeeping Department of a hotel or property.

The two courses are:

  • Certified Guestroom Attendant: A certification course supported by START (Skills, Tasks, and Results Training) Programs, which provides general knowledge and soft skills needed to succeed in the hospitality industry.
  • Managing Housekeeping Operations: A comprehensive, integrated academic course that delivers skills in the basic principles of effective housekeeping management.

Each course culminates in a final exam.

Successful candidates who complete the program and pass each exam will be awarded a course certification from the American Hotel & Lodging Educational Institute (AH&LEI), a lapel pin, and global recognition for their accomplishment, as well as a Housekeeping Professional Diploma from the Housekeeping Academy of CHEI.


5 Courses Specialization (1 year Diploma)


Complete the 5 courses and obtain an internationally-recognized Diploma of Specialization in Housekeeping Management.

This 5-course specialization features a curriculum crafted by the American Hotel & Lodging Educational Institute (AH&LEI) and offers professionals in the Hospitality Industry the opportunity to gain a globally recognized diploma that will help boost your professional career in the area of Housekeeping Management.

The Housekeeping Management Specialization is aimed at professionals who wish to further their careers with a recognized degree. It takes a deep dive into the ins and outs of the housekeeping operation through five focused courses that provide practical and theoretical knowledge with leadership skills. Completion of all five courses will grant you the Diploma of Specialization, as well as the necessary skills and knowledge required for a senior management position within the Housekeeping Department in the Hospitality Industry.

Candidates who successfully complete all five courses through Polykarpou HRD will be awarded a Housekeeping Management Specialization by AH&LEI, and will also receive an AH&LEI award for each module completed.

Read on below to find out more about each of the modules in the Housekeeping Management Specialization.

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