Managing Housekeeping Operations

The Course:

It aims to help participants develop Management skills in planning, organizing, implementing and controlling the whole Housekeeping process.

Been a Housekeeper, shows what it takes to direct day-to-day operations of the Housekeeping department, from big-picture management issues, to technical details for the best cleaning results.

The program focuses on management and leadership practices, including Environmental Management, the importance of human relations, recruitment technics, training, motivation and performance evaluation.

“Managing Housekeeping Operations”, is an ideal, integrated program that reflects extensive changes and needs, in the hotel industry.

Topics:

  • The role of Housekeeping in Hospitality Operations
  • Environmental and Energy Management
  • Planning and Organizing the H/K Department
  • Housekeeping Human Recourse Issues
  • Managing Inventories
  • Controlling Expenses
  • Managing an On-Premises Laundry
  • Guestroom Cleaning , Public Area and Other Types
  • Ceilings, Walls, Furniture, and Fixtures
  • Beds, Linens, and Uniforms

 

Details:

Duration:        42 Hour
Initial Cost:     € 950 + VAT (€180.50)
After Subsity: € 236 + VAT (€180.50)
Dates:            20, 27 Nov, 4, 11, 18 Dec, 8, 15 Jan 2019
Hours:            09:00 – 16:00
Location:        Limassol

Eleni WEB

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