Aldiana Hotel Cyprus, located in the Alaminos area near Larnaca, has been certified as “Gold Guest Service Property”, according to the World largest Organization for Education and Certification, AH & LEI (American Hotel & Lodging Educational Institute). With this distinction, Aldiana Hotel becomes the first hotel in Cyprus to be certified with the highest Tourist Title…
Μια από τις μεγαλύτερες προκλήσεις των ανθρώπων, είναι η αντιμετώπιση προβλημάτων και δύσκολών καταστάσεων. Από την εμπειρία μου μάλιστα στην επαγγελματική εκπαίδευση, το πρώτο σε ζήτηση πρόγραμμα εκπαίδευσης, είναι η «εξυπηρέτηση πελατών και χειρισμός παραπόνων». Ένα ανέκδοτο, ( ο κρίκκος ή γρύλος) το οποίο θα σας διηγηθώ, είναι βασικά η αφορμή του συλλογισμού μου. Λόγω…
Tourism is a major source of income in Cyprus, despite the country’s political and economic challenges. Starting in the late 1970s and after a booming in early 1980s, a lot of people joined the industry having no idea about it. Today, a big number of professionals are educated but an even bigger number are working…
After the accession of my country (Cyprus) to the European Union, a huge number of EU citizens have been integrated in the local workforce, most of them in the tourism industry. It was not “bad”, I’d say it was inevitable, due to staff shortage, especially in high season, as well as the weakness of the…