Guest Service Professional (CGSP®)
Golden opportunities are moments and exchanges that, depending on your actions, can leave a guest feeling delighted or disappointed.
Certified Front desk representative
Front desk representative This program aims to help individuals engaged in reception tasks to realize the importance of their role, develop themselves to the fullest extent of their potential, and acquire a professional status. The Front Desk Representative certification recognizes the skills and knowledge needed to succeed as a professional in a front-line position. The certification is…
Managing Technology in Hospitality
Hospitality sector now days, is using high technology for many reasons. Managers and Leaders in the industry…
Managing Front Office Operations
This best-selling program provides a comprehensive overview of a hotel’s front office and the role it plays in creating memorable guest experiences.
Supervision in the Hospitality Industry
The main purpose of the program is to help people who exercise management, supervision and leadership responsibilities…