Welcome to the School of Front Office The Front Office Department is the center of any hotel or hospitality establishment. As the first and last touchpoint for guest interaction, it plays a vital role in ensuring guest satisfaction and the smooth running of a hospitality business. Front Office Management program, is aimed at established professionals…
Golden opportunities are moments and exchanges that, depending on your actions, can leave a guest feeling delighted or disappointed.
Receptionist On-the-job coaching! Train your Front Desk employees, during real working time. On-the-job training means that your employees shall practice in real-time, following classroom sessions and masterclasses. Front Desk Representatives play a key role in the overall guest experience at a hospitality establishment. They are the first people to greet guests, check them in, and…
Hospitality sector now days, is using high technology for many reasons. Managers and Leaders in the industry…
The main purpose of the program is to help people who exercise management, supervision and leadership responsibilities…
This best-selling program provides a comprehensive overview of a hotel’s front office and the role it plays in creating memorable guest experiences.
