Sustainable Tourism Development FULLY SUBSIDIZED BY HRDA Sustainable Tourism Development -Criteria for Certification The new trends for the upcoming years in tourism, according to recent studies, will be: An ever-increasing trend for individual trips – Search and development of alternative forms of tourism – Decreasing average age of tourists – Prioritizing health, safety but also…
Welcome to the School of Front Office The Front Office Department is the center of any hotel or hospitality establishment. As the first and last touchpoint for guest interaction, it plays a vital role in ensuring guest satisfaction and the smooth running of a hospitality business. Front Office Management program, is aimed at established professionals…
Welcome to the School of Housekeeping The housekeeping department is at the core of any successful hospitality enterprise, playing a crucial role in ensuring a property runs smoothly and efficiently and guests enjoy a comfortable stay in an environment that is hygienic, pleasant, and welcoming. “Housekeeping Management” is an essential program offered by the “Housekeeping…
Living the Corporate Culture The program aims to help the members of a Corporate Team, to receive the messages of the times and to differentiate their attitude from a simple team member to executives-representatives of a modern and healthy business; to learn how to create productive value in themselves and in business. The need to…
Team Building Improving Human Relations and Professional Behaviour! Teamwork is a prerequisite for efficient work. The smooth execution of tasks, the increase of productivity and the immediate solution of the challenges stem from a good and cooperative corporate climate. The goal of this program is to raise the awareness of trainees on the importance of…
HR Management in Hospitality Hospitality is a people industry, and HR Management is a crucial function in any modern Hospitality business. When it comes to a Hotel unit, where personnel’s skills and behavior defines the quality of the offered services, it is particularly important to have effectively trained Managers and Supervisors. This program aims to…
Food hygiene & Allergens Taking into consideration the requirements of European and National legislation, all Food and Beverage establishments are obliged to know and apply all regulations, guidelines and good practices related to Basic Food Hygiene in order to provide safe and quality products. The involvement of food handlers in basic health and food safety training…
Developing Corporate Culture In modern management, in order to achieve your goal and objectives, the background that defines Corporate Culture must be created and cultivated. In order to achieve this goal, it is essential for all employees to feel that they are important, something that will make them feel part of the Organization. In turn,…
Developing Barista skills As Training is an essential part of any business, café business and ownership is no exception. There’s more to becoming a good barista than stepping behind a bar and learning by watching. A formal barista training program can ensure that all your staff members are capable and confident.The basic program includes Barista…
Wine Knowledge & serving techniques A JOURNEY ALONG THE PROFESSIONAL KNOWLEDGE OF PLEASURE OF WINE! An excellent seminar, specially designed for professionals in the field of wine and catering, who want to expand their knowledge about wine. The increasing in wine sales comes through the training of your staff! Applying “upselling” techniques and using the…
