Welcome to the School of Front Office The Front Office Department is the center of any hotel or hospitality establishment. As the first and last touchpoint for guest interaction, it plays a vital role in ensuring guest satisfaction and the smooth running of a hospitality business. Front Office Management program, is aimed at established professionals…
Welcome to the School of Housekeeping The housekeeping department is at the core of any successful hospitality enterprise, playing a crucial role in ensuring a property runs smoothly and efficiently and guests enjoy a comfortable stay in an environment that is hygienic, pleasant, and welcoming. “Housekeeping Management” is an essential program offered by the “Housekeeping…
Chambermaid One of the most important aspects of a hotel is that of cleanliness and Guestroom attendants are the backbone of the housekeeping team The program is aiming to train behavioral attitudes and skills in cleaning rooms, offices, and common areas in a hotel unit, as well as to prevent and deal with possible situations…
Receptionist On-the-job coaching! Train your Front Desk employees, during real working time. On-the-job training means that your employees shall practice in real-time, following classroom sessions and masterclasses. Front Desk Representatives play a key role in the overall guest experience at a hospitality establishment. They are the first people to greet guests, check them in, and…
Hospitality sector now days, is using high technology for many reasons. Managers and Leaders in the industry…
The main purpose of the program is to help people who exercise management, supervision and leadership responsibilities…
This course has been designed substantially to reflect safety and security issues of current concern within the hospitality industry.
It aims to help participants develop Management skills in planning, organizing, implementing and controlling the whole Housekeeping process.
This best-selling program provides a comprehensive overview of a hotel’s front office and the role it plays in creating memorable guest experiences.
