Sustainable Tourism Development FULLY SUBSIDIZED BY HRDA Sustainable Tourism Development -Criteria for Certification The new trends for the upcoming years in tourism, according to recent studies, will be: An ever-increasing trend for individual trips – Search and development of alternative forms of tourism – Decreasing average age of tourists – Prioritizing health, safety but also…
HR Management in Hospitality Hospitality is a people industry, and HR Management is a crucial function in any modern Hospitality business. When it comes to a Hotel unit, where personnel’s skills and behavior defines the quality of the offered services, it is particularly important to have effectively trained Managers and Supervisors. This program aims to…
Developing a Performance Appraisal System “You can administer only what you can measure,” said the famous Peter Drucker, and it precisely applies in the case of Human Resources. Staff assessment, when performed systematically and fairly, not only allows the Management to control and improve, but mainly acts as a motivational tool for employees, who know…
Interviewing Techniques “We recruit for attitude and train for skills”. This principle of HR management reveals how important and how complex staffing can be to companies. Individuals who are charged with the responsibility of interviewing candidates whether in an organized HR department, or in a small business, should know and understand in depth the dynamics…
Development Management & Supervisory Skills From newly appointed managers to those who have been in harness for a while, good management skills are essential for success. Employees development to supervisory/ managerial positions through internal promotion is a practice that distinguishes successful businesses and brings out their philosophy as employers. Too often good people start off…
Industrial Relations and Labor Costs SeminarESSENTIAL INSIGHTS INTO THE CYPRUS EMPLOYMENT SYSTEM The Seminar is an essential program for all employers and management teams. It offers insights into your organization’s legal obligations towards its employees and helps you interpret relevant employment legislation correctly in order to ensure your company runs smoothly and your employees are…
Certified Spa Supervisor (CSS) The Certified Spa Supervisor (CSS) program is a certification for spa supervisors and managers. The certification program was developed by AH&LEI, (the American Hotel & Lodging Educational Institute) in partnership with the International SPA Association (ISPA) to provide education and resources for spa supervisors who may be new to their positions or…
Certified Hospitality Supervisor (CHS®) The Certified Hospitality Supervisor CHS® is the most prestigious certification available to a hospitality supervisor. It is part of an elite group of hospitality professionals. A modular program, covering all knowledge and skills you need to distinguish a successful manager. Supervisors will gain the know-how to communicate effectively, motivate their employees, resolve workplace…
Hotel ManagementA COMPREHENSIVE TRAINING PROGRAM FOR HOTEL MANAGERS An important training program, for existing as well as emerging Hotel Managers! Those who hold the position, you will further develop your skills, learn about new methods and modern management trends. The program is ideal for young, ambitious Hotel Managers who never stop looking for their professional…
Hospitality sector now days, is using high technology for many reasons. Managers and Leaders in the industry…
