It aims to help participants develop Management skills in planning, organizing, implementing and controlling the whole Housekeeping process.
Been a Housekeeper, shows what it takes to direct day-to-day operations of the Housekeeping department, from big-picture management issues, to technical details for the best cleaning results.
The program focuses on management and leadership practices, including Environmental Management, the training, motivation and performance evaluation.
“Managing Housekeeping Operations”, is an ideal, integrated program that reﬂects extensive changes and needs, in the hotel industry.
It is an obligatory program for the AH&LEI “5 courses specializations” in Housekeeping or Rooms Division Management